Quality
At The Tibbetts Group, we are continually looking to improve our offer both to customers and ultimately end-users with the ambition of providing an unrivalled service to give our customers total confidence in our products. The Tibbetts Group’s mission statement includes reference to value-added engineering products, and it is the value-added engineering which lies in the heart of every process within the group. This is represented at both supplier and customer levels.
All products are manufactured to stringent engineering specifications, set out by group quality standards or customer specific requirements. The engineering function within the group is split into 3 axis:
- Product Development – all products are tested, measured and verified against the required specification and/or technical drawing
- Product Assurance – allowing all mass production to be controlled to the set approved specifications and inspected on site
- Product Support – providing technical support and aftersales service